Ans : You are required to provide the following information in full:
Ans : Yes! We generally offer buses or coaches for bookings. Please contact our Head Office or email us at firstname.lastname@example.org.
Ans : We have exiting offers for our Loyal Customers from time to time. We also have a loyalty policy, that keeps track of your online bookings (Use your punbusonline.com ID), and automatically increases your loyalty credits each time when you book with us. However, if you are a non-internet user, you may opt for our membership offer. For more info please Contact Us or email at email@example.com.
Ans :- You can choose your seat - You can book your bus tickets online, by phone, or in person at our Head Office - You can choose from our complete range of fleet and routes at a single click. - You can choose from buses based on your preferences of Type, Timings, Boarding Points etc.
Ans : No! The price of the bus ticket is the same as you would get from our offices. For online bookings, we shall bear the Transaction charges as per the Banks. If you think that you have been charged more for your bus ticket, please feel free to send us the details by filling the feedback form.
Ans : A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that ticket through your mail / account and produce it at the time of boarding. If you have not received the ticket e-mail please feel free to call us.
Ans : Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked must carry a copy of proof of identity along with the ticket at the time of boarding the bus.
Ans : Sure you can, if you become a member, otherwise, you can make bookings by cash card or can call us at our number & block your seats over the phone.
Ans : The different payment options are: Credit card, Debit card, Internet banking and Cash card.
Ans : Yes. You can transfer money from your bank accounts to punbusonline.com to buy tickets, using our Net Banking Options.
Ans : Transactions on punbusonline.com will appear in your statement depending on the payment option that you had chosen as below:
Net Banking: CCAvenue
Credit/Debit Cards: CCAvenue
Ans : Yes! All your e-tickets can be cancelled online, subject to Terms & Conditions of cancellations. Kindly note that the money is transferred back to your card / bank account, subject to the bank terms and conditions on repayment. The following is the usual cancellation fee: 10% of the total booking amount - 8 hrs before departure time. No-Refunds - less than 8 hrs prior to departure time & after departure.
Ans : You need to click on the cancellation link provided on our home page. After clicking on cancellation you have to mention the PNR and ticket no provided to you at the time of booking and then click 'Cancel Ticket' button.
Ans : No!
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